Attendees Frequently Asked Questions

Coming along to Leeds Wellbeing Week? Here’s how to find and book events.

Do I need an account?

Only for events booked through this site. Those need a free Event Account. Events that link out to an organiser’s own booking system don’t.

How do I create a free Event Account?

Choose Free Event Account from the membership options. It costs nothing and lets you book and manage your places in one spot.

How do I find events?

Go to the Events page and pick a date on the calendar to see what’s on, listed in time order.

How do I book?

Open the event and press Book my free place. You’ll get a confirmation email with a booking reference straight away, and it’ll appear in My Bookings.

Can I book more than one place?

Not at the moment — one place per account. Anyone else coming will need their own free account.

Where do I find my joining details?

In your confirmation email, and any time in My Bookings. For online events the joining instructions are there too.

How do I cancel?

Go to My Bookings and press Cancel booking. You can cancel any time before the event starts, and your place goes back to someone else.

What if the event is full?

The page will say so and booking closes. There’s no waiting list yet, so it’s worth checking back in case someone cancels.

What if the organiser cancels?

You’ll be emailed automatically and your booking is cancelled. No action needed.

Are all the events free?

Many are, but not all. Each event page shows the cost and how to book.

Can I list my own event?

Yes, with an organiser membership. See what’s included.

I still need help

Email us at leedswellbeingweek@hellohope.uk and we’ll come back to you.