Privacy Policy

Privacy Policy

Last updated: 27 April 2026
Website: leedswellbeingweek.uk

This Privacy Policy explains how Leeds Wellbeing Week collects, uses and protects personal information when you use this website.

For the purpose of this policy, “we”, “us” and “our” refers to Leeds Wellbeing Week.

The UK GDPR gives individuals the right to be informed about how their personal data is collected and used. Organisations should explain their purposes for using personal data, how long they keep it and who it may be shared with. (ICO)

Who we are

This website is operated by:

Leeds Wellbeing Week
Website: leedswellbeingweek.uk
Email: leedswellbeingweek@hellohope.uk

What personal information we may collect

We may collect personal information when you:

  • contact us through the website;
  • complete an enquiry form;
  • sign up for updates or event information;
  • book or register for an event;
  • make a payment or donation, if payment features are used;
  • agree to optional analytics cookies.

The personal information we collect may include:

  • your name;
  • your email address;
  • your phone number, if provided;
  • your organisation or job role, if provided;
  • any message or enquiry you send to us;
  • event booking or registration details;
  • payment-related information, where relevant;
  • technical information about your visit, such as cookie data and website usage information.

How we use your personal information

We may use your personal information to:

  • respond to enquiries;
  • provide information about Leeds Wellbeing Week;
  • manage event bookings or registrations;
  • process payments or donations, where relevant;
  • send updates, if you have asked to receive them;
  • improve the website and visitor experience;
  • keep the website secure;
  • meet legal, financial or administrative requirements.

Our lawful basis for using personal information

We will only use personal information where we have a lawful basis to do so. Depending on the situation, this may include:

Lawful basis When this may apply
Consent When you agree to optional analytics cookies or choose to receive updates.
Contract When we need to process information to manage an event booking or service you have requested.
Legitimate interests When we respond to enquiries, manage the website, improve our services or keep appropriate records.
Legal obligation When we need to keep information for legal, accounting, safeguarding or compliance reasons.

Where we rely on consent, you can withdraw your consent at any time. The ICO says people should be told about their right to withdraw consent, and that withdrawing consent should be as easy as giving it. (ICO)

Cookies and website analytics

This website uses cookies. Some cookies are necessary for the website to work properly. Others, such as analytics cookies, are optional.

At present, the website uses:

  • CookieYes to remember cookie consent choices;
  • Stripe cookies for payment security and fraud prevention, where payment features are used;
  • Sourcebuster analytics cookies to understand how visitors arrive at and use the website.

Optional analytics cookies are only used if you give consent through the cookie banner. The ICO explains that non-essential cookies normally require consent and that cookie information should be clear and easy to access. (ICO)

You can read more in our separate Cookie Policy.

Payments

If this website accepts payments, donations or paid bookings, payment processing may be handled by Stripe.

Stripe may process payment-related information and set cookies for fraud prevention, security and payment functionality. We do not store full payment card details on this website.

You should also read Stripe’s own privacy information when making a payment through Stripe.

Who we share personal information with

We may share personal information with trusted service providers where necessary to run the website and provide our services. This may include:

  • website hosting providers;
  • WordPress and website plugin providers;
  • CookieYes, for cookie consent management;
  • Stripe, for payment processing and fraud prevention;
  • email or form management providers;
  • event booking or administration providers, if used;
  • professional advisers, where required;
  • public authorities or regulators, where we are legally required to do so.

We will not sell your personal information.

How long we keep personal information

We only keep personal information for as long as necessary.

As a general guide:

Type of information How long we may keep it
General enquiries Up to 12 months after the enquiry is resolved
Event booking or registration information Up to 12 months after the event, unless a longer period is needed
Payment or transaction records Up to 6 years where required for accounting, tax or legal purposes
Cookie consent records Usually up to 1 year
Analytics cookie data According to the cookie duration listed in our Cookie Policy

These periods may vary if we need to keep information for legal, safeguarding, insurance, accounting or dispute resolution reasons.

International transfers

Some of the services we use may process data outside the UK. Where this happens, we expect those providers to use appropriate safeguards to protect personal information in line with UK data protection law.

How we protect your information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, alteration or disclosure.

These steps may include:

  • secure website hosting;
  • access controls;
  • password protection;
  • security updates;
  • limiting access to personal information;
  • using trusted third-party providers.

However, no website or online service can be guaranteed to be completely secure.

Your rights

Under UK data protection law, you may have the right to:

  • ask for a copy of the personal information we hold about you;
  • ask us to correct inaccurate or incomplete information;
  • ask us to delete your personal information;
  • ask us to restrict how we use your information;
  • object to certain uses of your information;
  • withdraw consent, where we rely on consent;
  • ask for your information to be transferred to another organisation, where applicable.

Your rights may depend on the lawful basis we are using to process your information.

Your right to object

You have the right to object to our processing of your personal information where we rely on legitimate interests. You can contact us using the details below if you want to object.

How to contact us

If you have any questions about this Privacy Policy or how we use personal information, please contact:

Leeds Wellbeing Week
Email: leedswellbeingweek@hellohope.uk

Complaints

If you are unhappy with how we use your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, which is the UK regulator for data protection.

Website: ico.org.uk

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “last updated” date.